MicroIdea.com

Your satisfaction is our goal. If you are not completely satisfied with your purchase, you may return any unopened item within 30 days from the receipt of shipment for a refund. A 15% restocking fee will apply to all returns after 14 days. We will not accept any returns after 30 days from the receipt of shipment.

Additionally, we cannot accept returns on opened software due to standard anti-piracy regulations.

MicroIdea.com employs a strict quality control process for all returns. This includes verifying package contents and checking with the manufacturer to see if the product has been registered or activated. Products that have been activated, registered, damaged, or are otherwise unsaleable are not eligible for return, and will be shipped back to you and are subject to additional shipping charges and/or restocking fees. Once your return passes quality control your refund will be issued within 72 business hours.

Opened Items: Open items that are defective may be exchanged for the items ordered. All other opened items are non-returnable. MicroIdea.com will gladly pay return shipping and re-mailing costs for defective items.

If for any reason you are not satisfied or if you need return instructions then please contact our customer care department, sales@microidea.com.

Returns Made Easy
To expedite the return process and ensure you receive the proper credit, please fill out the return request form below or email Sales@microidea.com to obtain a Return Authorization Number (RAN) and shipping instructions.

Your Name:
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Order Number:
Message:
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